Document version: 1.0

How We Verify Listings

Sources, location checks, freshness and corrections for GrowShop listings.

Verification

Verification means that selected contact or representation details were checked using the stated method. It is not a guarantee of product quality, customer satisfaction, reliability, legal compliance or a GrowShop recommendation.

A listing is published only after its source is reviewed and its basic identity and contact details are consistent. Publication is not a score of product or service quality.

Information checked

Business name, store type, city, street address or online-service information, contact channels, and any official website or map source are compared for consistency.

  • First-party sources: the business's official website, verifiable domain and direct declaration
  • Location sources: consistency between the street address and map listing
  • Public institutional sources: records supporting business identity when needed
  • Community reports: not verification by themselves, but they may trigger a new review

What verification levels mean

The profile label describes only the scope of the completed check. No label guarantees a purchase, confirms legal compliance, measures customer satisfaction or represents a GrowShop recommendation.

  • Sourced listing: identity and basic contact details match published sources
  • Location verification: the physical address is consistent with a map or first-party source
  • Business verification: an additional check through an authorised representative or corporate channel

Freshness and re-checks

Store information can change. The last update and verification dates show when it was reviewed. Conflicting sources, a closure report or a material change may trigger review, temporary unpublication or archiving.

Errors and corrections

Businesses and visitors may submit a correction or removal request with supporting sources. The report is compared with current sources, additional business information may be requested, and the action is recorded in the audit trail.

The detailed procedure, decision criteria and appeal route are described in the Store Listing and Verification Policy.